Terms And Conditions

Terms & Conditions

By making a purchase from Nylee Hair Vault via our Shopify store, you agree to the following terms and conditions. These terms are in place to protect both our business and our customers and ensure a smooth and transparent shopping experience.

🛍️ Product Understanding

Before placing an order, you agree that:

• You have read and understood all product descriptions, including sizing, texture, lace type, and bundle count.

• You are aware of what you are purchasing (e.g., wig type, closure size, bundle length).
  

🚫 All Sales Are Final

Due to the nature of our products (especially hair extensions and beauty items), ALL SALES ARE FINAL. We do not accept returns, exchanges, or offer refunds under any circumstances.
This includes:

• Wigs

• Bundles

• Closures & Frontals

• Hair care or beauty products

• Digital downloads (e.g., styling guides or eBooks)

🚨 No Chargebacks or Disputes

By purchasing from our website, you agree not to file disputes or chargebacks through your bank or payment provider. Doing so violates our store policy and may result in permanent loss of access to future purchases.

📝 Order Modifications & Cancellations

Once your order is submitted:

• It cannot be modified, including changes to length, texture, or lace type.

• It cannot be canceled or refunded for any reason.

• You cannot change the shipping address, so double-check your details before checkout.

📦 Shipping & Processing Acknowledgement

You understand that:

• Pre-order processing takes 7–10 business days, not including weekends or holidays.

• Shipping timelines vary by location and are outlined in our [Shipping Policy].

• We are not liable for delays caused by shipping carriers, nor for packages lost or stolen in transit.

📧 Customer Service

If you have any questions or concerns prior to purchasing, please reach out to us at [nyleehairvault@gmail.com]. We are happy to assist before you complete your order.